Privacy Policy — Manasanta

This Privacy Policy explains how Manasanta ("we", "us", "our") collects, uses, discloses, and safeguards your information when you visit manasanta.in or engage our services. By using our website or services, you consent to the practices described here.

1. Information We Collect

Information you provide: name, email address, phone number, company details, and project information you share via our contact form, email, or during an engagement.
Payment information: when you make a payment, transactions are processed by our payment gateway partner (Razorpay). We do not store your full card, UPI, or bank details on our servers.
Automatically collected data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

To respond to enquiries and provide the services you request.
To process payments and send invoices or receipts.
To communicate about your project, updates, and support.
To improve our website and services.
To comply with legal and regulatory obligations.

3. Payment Processing

Online payments are handled securely by Razorpay, a PCI-DSS compliant payment gateway. Your payment details are transmitted directly to the gateway over an encrypted connection and are governed by Razorpay's own privacy policy. We receive only transaction confirmation details (such as payment status and reference ID).

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

Service providers who help us operate (e.g., payment gateway, hosting, email).
Authorities where required by law or to protect our legal rights.

5. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your experience and understand usage. You can control cookies through your browser settings.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at admin@manasanta.in. We will respond within a reasonable timeframe.

8. Retention

We retain personal data only as long as necessary to fulfil the purposes described here or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact Us

Manasanta
Email: admin@manasanta.in
Phone: +91 9966226567
Address: 4-256, Opp. Chowdary Kalyana Mandapam, Bypass Road, Tanuku, Andhra Pradesh – 534211, India